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Customer First Service

All of us at Northrim Bank are committed to giving you caring, personal attention each time you call or visit us. We have each signed a personal pledge to uphold Northrim's standards. We believe you deserve the very highest level of service, and we call it "Customer First Service."



Congratulations to our 2013 Customer First Service Winners

From left to right: Colleen Roberts, Jewel Santiago, Bobbi Kotek, Brian Leonard, Erin Gage and Rachel Scantlebury

The Northrim Customer First Service Guarantee

  • We will always greet you warmly and make you feel welcome at our bank.
  • We will make sure that you never have to wait longer than five minutes in our teller line.
  • We will always get your statement to you quickly and without errors.
  • We will always show our appreciation for your business with a sincere thank you. We stand behind our commitment 100%, and if you're ever dissatisfied with our performance on any of these guarantees, just let us know, and we'll pay you $5 in cash.


Member FDIC Equal Housing Lender

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