Customer First Service
All of us at Northrim Bank are committed to giving you caring, personal attention each time you call or visit us. We have each signed a personal pledge to uphold Northrim's standards. We believe you deserve the very highest level of service, and we call it "Customer First Service."
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Congratulations to our 2012 Customer First Service Winners

From left to right: Ligia Lutan, Reco Baham, Charles Lybarger, Oziel Villasenor, Steve Brown, Dewi Loges, Marsha Fry and Michelle Coté
The Northrim Customer First Service Guarantee
- We will always greet you warmly and make you feel welcome at our bank.
- We will make sure that you never have to wait longer than five minutes in our teller line.
- We will always get your statement to you quickly and without errors.
- We will always show our appreciation for your business with a sincere thank you. We stand behind our commitment 100%, and if you're ever dissatisfied with our performance on any of these guarantees, just let us know, and we'll pay you $5 in cash.









