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From new hires and promotions, to new products and upcoming events, here’s the latest news from Northrim.
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Northrim Bank Announces New Positions
and Branch Promotions
July 8, 2020
Northrim Bank is proud to announce the hiring of a new Human Resources Director and Commercial Lender, as well as changes in three of its branches in Anchorage and one in Fairbanks. Northrim Chairman, President and CEO Joe Schierhorn is pleased to announce the hiring of TJ Alinen, SVP - Human Resources Director and Amanda Clayton, AVP - Commercial Loan Officer. He is also happy to announce the promotion of Maia Hernandez, AVP - Branch Manager II, Seventh Avenue Branch, Katreena Little, Branch Manager, Huffman Branch, Liza David, Assistant Branch Manager, Jewel Lake Branch, and Donna Fountain, Assistant Branch Manager, Fairbanks Financial Center.
Alinen joins Northrim Bank with 20 years of professional human resources experience in Alaska and Arizona. He was recently the Vice President of Human Resources at the Calista Corporation prior to joining Northrim. Alinen holds a BA and an MBA from Wayland Baptist University. He is certified as a Senior Professional in Human Resources (SPHR) and a Senior Certified Professional in Human Resources (SHRM-SCP). Alinen is a member of Anchorage Rotary and a former board member of the Alaska SHRM State Council.
Clayton comes to Northrim with 19 years of experience in the financial industry. She is a graduate of Pacific Coast Banking School at the University of Washington. Clayton enjoys spending time with her family in the outdoors, hiking, camping, boating, fishing and hunting.
Hernandez joined Northrim Bank in 2015 and has 13 years of experience in the industry, starting as a teller and advancing to a business banker and eventually becoming the branch manager at the Seventh Avenue Branch and Retail Banking Float Pool Manager.
Little has been with Northrim for over 10 years where she has been an Assistant Branch Manager before being promoted to Branch Manager. Before joining the financial industry, she was a Certified Medical Assistant. Little volunteers with Northrim’s School Business Partnership School, Fairview Elementary as well as Bean’s Café.
David started at Northrim in 2009 and has worked in a couple different branches in Anchorage. She studied at the University of Makati Philippines. David also volunteers with Northrim’s School Business Partnership School, Fairview Elementary.
Fountain joined Northrim in 2006 and has over 21 years of banking experience. She has held positions throughout the bank and received Northrim’s Customer First Service Award in 2016. Fountain volunteers with Junior Achievement and the American Bankers Association Teach Children to Save.
Northrim Named Best-In-State Bank by Forbes
June 25, 2020
Northrim Bank is proud to announce that it was named Best-In-State Bank by Forbes for the second year in a row. The global media company conducted its annual survey with market research firm Statista. More than 25,000 people in the US responded about their banking relationship. Consumers were asked 20 questions about their financial dealings. Banks and credit unions were rated on overall recommendations and satisfaction, as well as five sub-dimensions (trust, terms and conditions, branch services, digital services and financial advice).
While some states had up to five banks honored with the distinction of Best-In-State Bank, Northrim was the only bank in Alaska to receive the honor. 135 unique banks were recognized in 2020. There are 5,400 banks in the US that are in competition for customers and Northrim is proud to be recognized by Forbes. “At Northrim we know that there is a lot of competition for your business and we are proud to be recognized as Alaska’s Best-In-State-Bank,” said Joe Schierhorn, Northrim Bank Chairman, President and CEO. “We look forward to continuing our partnership with Alaskans by helping to grow their businesses and reach personal financial goals.”
Read more in Forbes online.
Customer Appreciation Message
Northrim's Joe Schierhorn takes a few minutes to thank our customers for supporting their community bank for 30 years. Watch his customer appreciation message to hear where we've been, where we're going and how customer appreciation events are a bit different this year.
Use Direct Deposit for Fast and Secure Payment of Alaska PFDs
Get your July 1 Alaska Permanent Fund Dividend payment faster by using secure direct deposit to your Northrim account. PFD applicants who did not previously select direct deposit to a Northrim account may make changes online by June 19. Bank account selections can also be changed. Changes not made online with paper forms must be received by June 12 to ensure changes.
Follow these directions to select or change direct deposit options for payment of an Alaska PFD:
Online applicants who did not choose the direct deposit option on their 2020 PFD application may select this option online by visiting https://my.alaska.gov/ and signing in to their my Alaska account.
Walk through these steps to make changes online:
Applicants who want to make changes using a paper form must return forms to the PFD office by June 12 to ensure changes are made. Click here to download a PFD change form.
Debit Card Payments Go Contact-Free
Northrim has introduced new technology that frees customers from having to swipe or slide debit cards into payment terminals for purchases. All new and reissued debit cards from Northrim will now feature easy-to-use contactless technology.
CONTACTLESS CARDS EXPLAINED
Unlike magnetic stripe (swipe) or EMV (dip) cards, contactless cards let customers tap or hover their card above a compatible card reader at merchants around the globe. A small Radio Frequency Identification (RFID) chip transmits payment information to the terminal directly. These transactions are typically much faster than using a chip reader, and are more convenient for smaller purchases, such as coffee or cab fare.
To use a contactless card, look for the contactless logo on the point of sale terminal and hold the card close to the contactless reader for a few seconds. If the merchant does not accept contactless payments, the customer can always dip (insert the chip) or swipe (use the magetic stripe) on their card as usual.
HOW TO USE A CONTACTLESS CARD
PINS AND SIGNATURES
The requirement to use a PIN or signature depends on the merchant. Many merchants opt to waive the signature or PIN requirement for smaller transactions, typically transactions below $50. If prompted for a signature or a PIN, customers can simply enter it and continue with the transaction.
IS CONTACTLESS OPTIONAL?
No. Moving forward, all Northrim debit cards will be issued with contactless functionality.
Card issuers take security seriously, and this concern is no different with contactless cards. There are various security measures that help prevent the unauthorized access or theft of card information. That said, no security system is bulletproof, but all cards are protected by Mastercard’s Zero Liability Protection.
Make Deposits to Multiple Accounts with Split Deposit
Northrim's new split deposit feature for Remote Deposit Capture lets you channel deposits to multiple accounts in one transaction. Deposit amounts can be split by percentage or set amounts across your accounts. See the graphic for an example. Please contact us at 907-562-0062 or 800-478-2265 for more details or questions.
Discover the Power of Purchasing Cards
Northrim is now offering purchase cards, or P-Cards, to our business customers. This product is similar to a credit card issued to a business, but purchasing cards report more purchase details and provide greater flexibility. P-Cards allow a business administrator to open and close employee cards, add cardholders, manage card limits and control purchases based on specific criteria. A great benefit of P-Cards is dynamic reporting which makes managing expenses easy for businesses — all while earning rebates based on spending. Added options include streamlined authorization schedules for expense approvals and general ledger integration.
Please contact us at 907-562-0062 or 800-478-2265 for more details or questions.
The creditor and issuer of credit cards is Card Assets, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark of Mastercard International Incorporated. Credit cards are subject to Card Assets’ credit approval.
Payments & Transfers Options Expand Online Banking Features
Business customers have new options to make customized payments and transfer funds to and from other financial institutions in Business Online Banking.
Northrim's customized payment option lets business customers use Online Banking to send ACH payments or direct deposits to vendors, employees and others. This feature allows a handful of electronic payments to be made at a lower recurring price point than full ACH origination options.
New Transfer options let customers conveniently move funds to and from other financial institutions. The screen shot below shows how easy it is to make an external transfer.
Call Us: 907-562-0062 or 800-478-2265
Routing Number: 125200934
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