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Customer First Service

All of us at Northrim Bank are committed to giving you caring, personal attention each time you call or visit us.  We have each signed a personal pledge to uphold Northrim's standards.  We believe you deserve the very highest level of service, and we call it "Customer First Service."
 

Congratulations to Our 2011 Customer First Service Award Winners!

Kelly Thornton Security 1st Quarter 2011 Winner	Julius Bustarde Customer Service Center 1st Quarter 2011 Winner
Kerin Roberts Customer Service Center 2nd Quarter 2011 Winner	Stephen Arurang Information Technology 2nd Quarter 2011 Winner
Sally Neumann Commerical Loans 3rd Quarter 2011 Winner	Natcha Jackson 36th Avenue 3rd Quarter 2011 Winner
AlLecia Casey Midtown Financial Center 4th Quarter 2011 Winner	Melissa Hartford Commercial Loans 4th Quarter 2011 Winner

The Northrim Customer First Service Guarantee

• We will always greet you warmly and make you feel welcome at our bank.
• We will make sure that you never have to wait longer than five minutes in our teller line.
• We will always get your statement to you quickly and without errors.
• We will always show our appreciation for your business with a sincere thank you.

We stand behind our commitment 100%, and if you're ever dissatisfied with our performance on any of these guarantees, just let us know, and we'll pay you $5 in cash.