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Job Duties/Functions: |
| The Executive Secretary to the President position provides comprehensive and specialized administrative support of a highly responsible and confidential nature for the President as well as back-up for the Corporate Secretary and Assistant Corporate Secretary. The corporate secretarial duties are outlined in the bank’s by-laws and generally include maintaining official records and actions of the Corporation and Board of Directors including committees and maintenance of accurate corporate and executive office records. The general duties within the Executive Office include: controlling the flow of people, scheduling, communication activities, and documents through the President’s office while analyzing, preparing and assisting with correspondence, management reports and board/committee reporting requirements. This position is also responsible for providing assistance in the preparation, analysis and review of regulatory filings while providing general office support to the Executives. In addition, this position provides a high level of administrative support for the executive lending function, to include coordinating, reviewing, recording and managing committee meetings/information. This position is responsible for supervisory and administrative support functions of the Executive Offices. |
Job Qualifications: |
| The Executive Secretary to the President position requires a High School Diploma, or equivalent, and two years of higher education. A Bachelor’s Degree is preferred. Equivalent experience may substitute for higher education. A minimum of nine years administrative experience is required. Board level experience in an executive office or comparable environment with some supervisory experience is also required. Paralegal background strongly preferred. Additional qualifications include the following: Ability to resolve non-routine questions or issues in a logical and judicious manner while in accordance with bank philosophy and management practices. Excellent verbal, written, proofreading, and technical writing skills required. This position also requires the ability to respond to situations using good judgment while working with difficult customers and in challenging situations using exceptional customer service skills. Must possess the ability to work independently and prioritize work when faced with multiple deadlines. Strong supervisory skills and abilities to effectively delegate, coach and counsel employees are required. Ability to communicate and follow-up effectively with Executive Officers, Board Directors, management, employees, customers and vendors in person and over the telephone. Knowledge of corporate record keeping requirements and office management practices, as well as state and federal employment laws as related to banking and financial institutions are required. This position also requires the ability to research and apply legal and regulatory matters pertaining to corporate structure, governance and regulations within the banking industry; understand securities regulations and NASDAQ requirements as they pertain to routine regulatory filings and reporting requirements, as well as an understanding of shareholder accounting and stock transfer matters. A high level of Microsoft Outlook, Word and Excel knowledge required with Microsoft Access and PowerPoint familiarity preferred. |
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| Anchorage |
Job Duties/Functions: |
| The primary job duty of the Loan Administrative Assistant position is to provide administrative support in the production and management of loans. This position will review/complete the Loan/Line Authorizations and adherence to bank policy, set up and maintain loan credit files, responsible for order/review of title reports, flood reports, UCC searches and any other necessary documents for collateral position. Meet with the customer to close, review loans and obtain borrower signatures, perform data entries, set up new borrower records and update existing records. Input, monitor and update business loan agreement covenants and account receivable aging reports, prepare and submit all documents to be imaged. Provide customer service by answering questions and assisting in the resolution of loan and deposit issues. In additional to the above listed duties, the Loan Administrative Assistant I will also performs loan reception duties, i.e., greet and direct customers to appropriate area, answer and route incoming phone calls, order and maintain supplies for the department. The Loan Administrative Assistant II will perform in a timely and efficient manner, clear any issues regarding collateral position under Loan Officer guidance; work with loan types AIDEA, SBA, etc., will assist in the training of new Administrative Assistants regarding day-to-day workflow procedures and policies. The Loan Administrative Assistant III will also assist in training new Administrative Assistants, complete Loan/Line authorization under Loan Officer guidance for complex loans including Commercial, Comm. Real Estate, AIDEA, SBA, BIA, etc. with extensive working knowledge of regulations and documentation requirements for these loan types. Organize and communicate loan security collateral issues i.e title issues and collateral perfection. Communicate and gather information from customers, Title Company, Attorney’s, Federal Agencies and Participants. Knowledge of corporate documentation to include Limited Liability Company, Corporations, Partnerships and Sole Proprietor. Researches and recommends solutions to loan documentation issues. |
Job Qualifications: |
The Loan Administrative Assistant positions require a high school diploma or equivalent. In addition, the Loan Administrative Assistant II and III require two years of post secondary education. Equivalent years of related work experience may be substituted for post secondary education. Work experience includes:
- Loan Administrative Assistant I: two years of clerical or financial institution experience with one year of relevant experience preferred.
- Loan Administrative Assistant II: three years of clerical or financial institution experience to include two years of loan closing, collateral perfection and loan documentation experience.
- Loan Administrative Assistant III: five years of clerical or financial institution experience to include four years of loan closing, collateral perfection and loan documentation experience.
In addition, the Loan Administrative Assistant must have the ability to communicate effectively with customers, staff and management. Preferred knowledge of lending practices to include loan documentation, perfection of security interest, lines of credit, loan closing procedures, disbursements, compliance regulations and confidentiality of customer information. Must understand debits and credits and have an intermediate or strong knowledge of financial industry and lending terminology. Ability to respond to inquiries and requests received in person or by telephone professionally and accurately. Lifting and bending to include accessing lower file cabinets and transporting multiple files. Able to lift 30 pounds, sit for extended periods of time and operate standard office equipment. |
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| Varies |
| Anchorage |
Job Duties/Functions: |
| This position’s primary function is to design, implement, test, and troubleshoot enterprise technology solutions and architecture including, but not limited to: routers, switches, firewalls, proxy servers, encryption devices, intrusion prevention systems, WAN optimization appliances, monitoring systems, disaster recovery and business resumption procedures, vulnerability management systems, virtualization infrastructure, storage infrastructure, server configuration, backup and replication infrastructure, and enterprise-wide services. This position will provide the fourth and highest level of technical support for Bank employees and therefore requires an extremely high level of analytical problem solving skills to diagnose and resolve complex technology issues in addition to excellent communication skills. This position is responsible for recommending, analyzing, architecting, and deploying enterprise technology solutions and therefore will be responsible (re)engineering both business-facing and supporting-technology processes. This position provides technical guidance to the Chief Technology Officer and is expected to provide operational continuity and technical supervision in the absence of the Chief Technology Officer. This position will frequently plan, direct, and coordinate the work of other team members, provide input for employee reviews, ensure that Customer First Service standards are being met, and all technology projects are completed in a reasonable time and to our customer’s satisfaction. This position will provide specialized on the job training to other positions within the department. This position requires limited supervisory direction and is given latitude on the methods used to achieve assigned goals. This position reports directly to the Chief Technology Officer. |
Job Qualifications: |
- Master’s degree in a Computer Science related field from an accredited institution of higher learning. Cisco Certified Internetwork Expert certification and Microsoft Certified Systems Engineer certification desired. Education can be substituted with six years commensurate experience designing, implementing, and supporting enterprise information technology infrastructure.
- Minimum of six years designing, implementing, and supporting enterprise information technology infrastructure.
- Extremely high levels of analytical problem-solving and organizational skills are a must for this position.
- Must possess expert and broad knowledge of: Microsoft and open-source products and technologies, virtualization infrastructure, industry standard database and messaging systems, shared storage systems, Cisco network infrastructure, enterprise security practices and technology, application development and implementation best practices, datacenter design and operations, backup and replication technology, client computing, enterprise communications systems, and telecommunications.
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| Varies |
| Anchorage |
Job Duties/Functions: |
This position is a contact for small business loans originated through the Small Business Loan Center or Financial Centers. This position is responsible for determining the needs and selling of small business loan products to existing and prospective customers both inside the bank and by telephone. This position is responsible for the origination of the consumer and small business loans, by providing complete documentation for each credit application. This individual is responsible for making referrals to other areas of the bank for deposit and non-deposit products and services and for building long-term profitable customer relationships.
If applicable, this position may require accurate and current registry with the National Mortgage Loan Licensing Registry to include annual renewals and submission of fingerprints every three years, and must pass a criminal back ground check. Employee information will be certified to the registry utilizing the bank’s internal records. |
Job Qualifications: |
| This position requires a High School diploma or GED equivalent required, plus a four-year degree in business required. Five years or more of sales or consumer and/or small business lending with at least three years of lending background preferred. Or an equivalent combination of education and experience. Work is complex. Must possess the ability to resolve complex and difficult problems with limited assistance. Must have the ability to competently read, write, and speak English sufficiently to comprehend, analyze, and effectively communicate business memorandums, technical procedures, and government regulations. Have outstanding customer service skills including high degree of warmth and friendliness and sincere desire to take good care of the customer. Have excellent verbal communication skills whereby technical information is communicated in understandable terms. Able to balance service and sales to ensure the customer is satisfied. Must have the ability to ask questions, determine customer needs, propose appropriate products, explain the benefits and close the sale. Must be able to add, subtract, multiply and divide using whole numbers, fractions and decimals. Able to compute rates, ratio and percentages and be able to explain these calculations. Must have the ability to analyze and interpret data, i.e., interest rates, other institution analysis statements. Able to provide competitive costs analysis to prospective customers. Must be a motivated self-starter, with strong listening and problem-solving skills. Have the capability to resolve customer questions or concerns independently. Must have a good sense of analysis and match customer needs to the appropriate loan products and services. Work is performed under general direction from the manager. Assignments are received in the form of expected results with latitude provided on the method of reaching the desired results. Must be able to provide own transportation and be mobile in order to call on prospective customers on an occasional basis. Participate in meetings outside of the bank on a regular basis. Must be able to lift and carry up to 30 lbs. |
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| Varies |
| Wasilla |
Job Duties/Functions: |
The Personal Banker I acts as the customers’ first point of contact with the bank in most cases. The Personal Banker I will actively and creatively promote and support Northrim’s Customer First Service philosophy by taking personal initiative and being a positive example and role model for others in the bank to emulate.
The Personal Banker I is responsible for identifying and closing sales and referral opportunities of deposit-related and consumer loan products. The Personal Banker I will determine the needs of existing and prospective customers while contributing to the branch’s overall sales goals. The Personal Banker I must be able to work independently to assist customers with moderately complex transactions and resolve customer complaints. This position will support and assist other branch employees with customer issues, as well as conduct employee on-the-job training. The Personal Banker I is responsible for profiling customer’s needs, opening and updating appropriate products and services. The Personal Banker I will have regular customer contact involving visiting customers at their place of business in order to build relationships and explain or offer bank services. This position is responsible for making referrals to other areas of the Bank for non-deposit products and services. As needed, this position will accurately and efficiently process routine and moderately complex over-the-counter transactions on the teller line, in a fast-paced, high volume and face-to-face environment. This position will have branch authorities that include, but are not limited to, opening and closing of the branch. |
Job Qualifications: |
- The Personal Banker I position requires a high school diploma or equivalent and two years of sales and/or customer service experience required, to include a minimum of one and a half years of teller/new account experience.
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| Teller I, II or Lead Teller |
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| Anchorage, Wasilla, or Fairbanks |
Job Duties/Functions: |
| This position acts as the customers’ first point of contact with the Bank in most cases. Most importantly, this position will actively and creatively promote and support Northrim’s Customer First Service philosophy by taking personal initiative and being a positive example and role model for others in the bank. Tellers complete a variety of tasks and transactions related to bank services, product sales and customer accounts in a fast-paced, high-volume and face-to-face environment. This position will recognize the opportunities to assist customers with their ongoing financial needs and make effective referrals. Tellers will accurately and efficiently process routine and complex over-the-counter transactions with little or no assistance. In addition, a Teller II will assist other branch employees with their customer transactions and interactions as needed. A Lead Teller must independently resolve customer complaints with little assistance and will also conduct on-the-job training for employees, open or update accounts and will have designated branch authorities. |
Job Qualifications: |
- The Teller I position requires a high school diploma or equivalent and six months of customer service, cash handling or sales experience.
- The Teller II position requires a high school diploma or equivalent and one year of experience to include six months customer service, cash handling or sales experience and six months teller and/or new accounts experience. Six months of financial institution experience may be substituted for the required six months of teller experience.
- The Lead Teller position requires a high school diploma or equivalent and two years of experience to include six months customer service, cash handling or sales experience and one and a half years of teller and/or new account experience.
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