Branch Manager
Status: Exempt, Full-Time
Hours: Varies
Location: Anchorage
Job Duties/Functions:
This position is responsible for providing leadership, management and direction for overall branch activities to ensure established sales, customer service and employee satisfaction levels are continually and simultaneously achieved. The Branch Manager is responsible for the overall direction and coordination of the daily sales, operations and carries out supervisory responsibilities in accordance with the bank’s policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning and directing work; providing regular performance feedback; rewarding and disciplining employees; addressing complains and resolving problems. This position includes staff in planning, decision-making, facilitating and process improvement, makes self available to staff, and develops skills and encourages growth. This position will directly manage subordinate supervisor(s) who supervisor employee(s). This position will also be required to strongly represent Northrim Bank in their community by being actively involved in multiple organizations/functions outside of the bank. The Branch Manager will be required to travel between branches and customers businesses for training, appointments and presentations.
Job Qualifications:
- Bachelor’s degree in Business or Finance, or five to seven years of related experience may substitute for higher education. FINRA 65 or 66 and Alaska Insurance Producer-Life and Health license preferred. If not currently holding these licensures, based on business need, must be processing towards achieving these licenses in a timely manner, or at least within 9 months of hire.
- Five plus years’ experience in financial institution with 5 years management experience with proven service and sales results required.
- Must be able to analyze and match customer needs, perform risk assessment to recommend and sell appropriate bank products and services and if licensed, NIS products and services.
- Must have exceptional communication and customer service skills. Must be able to effectively communicate both in person and over the phone and comprehend customer and employee questions
- Must be self-directed, able to work independently, and prioritize multiple projects to meet deadlines. Must possess and utilize exceptional time management skills.
- Possess strong analytical skills, to interpret data, i.e., interest rates and other institutions’ analysis statements. Ability to create and interpret graphs representing complex financial data. If licensed, must be able to analyze financial statements, investments statement, and tax returns and determine customers risk tolerance for NIS products and services.
- Must be able to competently read, write and speak English sufficiently to comprehend, analyze and effectively communicate business memorandums, technical procedures and government regulations.
- Proficient use of standard office machinery such as PC, printer and fax/copier. Have an intermediate knowledge of MS Office Suite.
- Must be able to provide own transportation and travel to include overnight stays when necessary.
- Must be able to lift and carry up to 30 pounds with lifting and bending to include accessing lower level file drawers.
Branch Specialist or Branch Supervisor
Status: Non-Exempt, Full-Time
Hours: Monday through Saturday, Variable
Location: Anchorage
Job Duties/Functions:
The Branch Specialist or Branch Supervisor position completes, reviews, and approves a wide variety of tasks and transactions relating to bank services, products sales and customer accounts in a fast-paced, high-volume and face-to-face customer environment. The Branch Specialist or Branch Supervisor must have strong operational skills in order to process routine and complex over-the-counter transactions and assist other branch employees with their customer transactions and interactions as needed. These positions have on-going customer contact and must independently resolve customer complaints with little or no assistance. These positions must be able to refer, sell and close deposit and loan products and services to fit customer needs. The Branch Specialist or Branch Supervisor coordinate workflow within the branch, conduct employee on-the-job training, prepare staff schedules, prepare performance evaluations for assigned employees, and contribute to other employee performance reviews. These positions have branch authorities including, but not limited to, opening and closing of the branch, and opening or updating accounts.
Job Qualifications:
- The Branch Specialist position requires a high school diploma or equivalent and three years of experience to include six months customer service, cash handling or sales experience and two and a half years teller and/or new account experience to include a minimum of one year of new account opening experience.
- The Branch Supervisor position requires a high school diploma or equivalent and four years of experience to include six months customer service, cash handling or sales experience and three and a half years teller and/or new account experience of which one year must be new account opening experience. One year of supervisory experience also required.
Branch Supervisor
Status: Non-Exempt, Full-Time
Hours: Varies, Monday-Saturday
Location: Fairbanks
Job Duties/Functions:
The Branch Supervisor position completes, reviews, and approves a wide variety of tasks and transactions relating to bank services, products sales and customer accounts in a fast-paced, high-volume and face-to-face customer environment. This position must have strong operational skills in order to process routine and complex over-the-counter transactions and assist other branch employees with their customer transactions and interactions as needed. This position has on-going customer contact and must independently resolve customer complaints with little or no assistance. This position must be able to refer, sell and close deposit and loan products and services to fit customer needs. The Branch Supervisor coordinates workflow within the branch, conduct employee on-the-job training, prepare staff schedules, prepare performance evaluations for assigned employees, and contribute to other employee performance reviews. This position have branch authorities including, but not limited to, opening and closing of the branch, and opening or updating accounts.
This position may require accurate and current registry with the National Mortgage Loan Licensing Registry to include annual renewals and submission of fingerprints every three years, and must pass a criminal back ground check. Employee information will be certified to the registry utilizing the bank’s internal records.
Job Qualifications:
- The Branch Supervisor position requires a high school diploma or equivalent and four years of experience to include six months customer service, cash handling or sales experience and three and a half years teller and/or new account experience of which one year must be new account opening experience. One year of supervisory experience required. In addition, these positions also require a thorough knowledge of banking procedures, regulations and the reasoning behind them. Must be able to operate all standard office and teller equipment. Intermediate Microsoft Office, PC/Computer and equipment knowledge. Ability to compute rates, ratios, and percentages and to draw and interpret graphs. Familiar with all types of financial products offered to customers. Ability to write reports, business correspondence, and manual procedures. These positions also require professional and effective communication skills.
Commercial Loan Officer
Status: Exempt, Full-Time
Hours: Monday- Friday, 8:00 am to 5:00 pm
Location: Anchorage
Job Duties/Functions:
The Commercial Loan Officer manages and develops a commercial loan portfolio to include business development, loan interviews, cash flow and credit analysis. This position also prepares loan requests for approval within bank guidelines and officer’s lending limits while ensuring proper loan documentation, performance of loans extended to existing borrowers and their ability to repay. The Commercial Loan Officer also collects delinquencies and restructures loans as necessary, actively calls on new and prospective bank loan clients and participates in CRA activities within the lending area.
Job Qualifications:
- Bachelor's degree or equivalent bank experience and a minimum of five years commercial lending experience.
- Expertise in review and analysis of commercial loans to include SBA, AIDEA and participated loans.
- Expertise in lending practices to include: loan documentation, perfection of security interest, lines of credit, financial statement analysis, cash flow analysis, regulatory compliance and confidentiality practices.
- Solid understanding of regulatory compliance issues related to lending.
- Able to prioritize work, work independently and communicate effectively with employees, management, directors and customers.
- Ability to create and use spreadsheet statements and understand the financial trends of the borrower to include analysis of projects.
- Ability to successfully complete goals, projects and work assignments independently.
- Must be able to resolve unique and complex questions or issues with limited manager assistance.
- Intermediate experience level in the use of Microsoft Word and Excel is required.
- Must be able to provide own transportation.
- Able to access lower file cabinets and lift 30 pounds.
- Able to sit for extended periods of time.
- Visual, speaking and auditory abilities required.
Community and Public Relations Officer
Status: Exempt, Full-Time
Hours: Varies
Location: Anchorage
Job Duties/Functions:
The Community and Public Relations Officer manages the bank’s contributions and community relations activities and develops public relations strategies, as part of the overall marketing plan. This position also plays a critical role in external communications, working with management and executive officers to ensure consistent and informative information is presented. The Community and Public Relations Officer serves as a media contact and oversees general publicity, including social media and reputation monitoring. This position reports to the department manager and executive management for special projects.
Job Qualifications:
- Bachelor’s degree in public relations, marketing, or communications required. A degree in business or another field may be substituted along with extensive work experience in public relations.
- Minimum of six years’ experience in public relations and/or marketing
- Knowledge of the Anchorage and Alaska community, including local economics, politics and community dynamics
- Advanced public relations and business writing skills
- Excellent proofing skills and knowledge of printing practices
- Able to understand complex issues and make recommendations on appropriate course of action
- Adept communication skills on interpersonal and group level
- Ability to communicate complex/technical information in understandable terms
- Capable to work independently with high initiative
- Able to operate a PC and standard office equipment with high proficiency in Microsoft Word, Excel and Power Point
- Must have own transportation for pick-ups, deliveries and meeting attendance outside the bank
- Able to lift boxes weighing 20-30 pounds
Core Applications Administrator (SharePoint)
Status: Exempt, Full-Time
Location: Anchorage
Job Duties/Functions:
The primary function of the (SharePoint) Core Applications Administrator position is to design, implement, and maintain mission-critical systems directly related to the Bank's core business operations, to include, but not limited to the Bank’s SharePoint intranet, SQL Server databases, and enterprise-wide imaging and character recognition systems. This position frequently creates automated workflows, dashboards, and reports that drive the Bank’s business operations, and as such will need to exercise great discretion and confidentiality. Additionally, this position provides backup for the (Oracle) Core Applications Administrator position, and therefore may be called upon to assist with Oracle database servers, core banking applications and systems, and core communications gateways.
This position will devise, set timelines for, and execute major technology-related projects. This includes developing advanced systems analysis techniques and procedures, and working independently with vendors and end-users. This position may provide technical support for Bank. This position will occasionally plan, direct, and coordinate the work of other team members, provide input for employee reviews, and ensure all service and report requests are completed in a reasonable time and to satisfaction. This position reports directly to the Core Applications Group Manager.
Job Qualifications:
- Bachelor’s degree in a Computer Science related field required or four years commensurate experience developing, administering, and maintaining enterprise databases and applications. Microsoft Certified Professional Developer or Microsoft Certified Application Developer certification desired.
- Three years developing, implementing, and supporting enterprise information technology applications required. Experience in the financial services industry or with core DBMS systems preferred.
- Must possess an expert knowledge of structured query languages, Windows operating systems, Microsoft database systems, structured programming languages, and software development and implementation best practices.
- Must possess an advanced knowledge of virtualization infrastructure, storage systems, enterprise security practices, and backup and replication technology. Familiarization with SharePoint products and technologies, Hyland/Wausau imaging and optical character recognition systems a plus.
- Must have extremely high levels of analytical problem-solving and organizational skills.
- Excellent written and verbal communication skills and capability to independently resolve customer issues and complaints required. Visual, speaking and auditory abilities required.
- Must be able to sit while viewing computer monitors for an extended period of time, crawling under desks to install computer equipment and lifting up to 50 lbs.
- Must be available for on-call and emergency response twenty-four hours a day. Occasional travel required and own transportation for local travel..
Core Applications Group Manager
Status: Exempt, Full-Time
Hours: Varies
Location: Anchorage
Job Duties/Functions:
The role of the Core Applications Group Manager is to ensure the availability, integrity, reliability, security, and recoverability of the Bank’s mission-critical core banking, imaging, collaboration, and financial applications. This position requires sophisticated technical and personnel management skills, as it is responsible for managing three core application support tiers: Operators, Analysts and Specialists. This position will complete employee reviews, ensure that Customer First Service standards are met, and ensure all technology projects are completed in a reasonable time and to our customer’s satisfaction. This position will provide specialized on the job training to other positions within the department. This position will frequently engage with core application vendors and serve as a liaison between vendors and the Bank’s business units. This position requires an extremely high level of analytical problem solving skills to diagnose and resolve complex technology issues in addition to excellent communication skills.
Job Qualifications:
- Bachelor of Science degree in a Computer Science related field from an accredited institution of higher learning. Education can be substituted with four years commensurate experience managing and supporting mission-critical financial applications.
- Minimum of six years overseeing mission-critical applications in the financial services industry, which should include a minimum of four years managing enterprise projects & teams as well as multi-tiered technical personnel.
- Extremely high levels of analytical problem-solving and organizational skills required.
- Must possess excellent written and verbal communication skills and be capable of independently resolving frequent customer issues and complaints. Must have experience managing a team of three or more direct reports.
- Must possess the ability to make sound business-justified decisions, even in crisis situations, which may involve complex technical problems.
- Must possess expert and broad knowledge of: complex client-server based products and technologies, virtualization infrastructure, industry standard database and messaging systems, shared storage systems, enterprise security practices and technology, application development and implementation best practices, datacenter design and operations, backup and replication technology, and client computing systems.
Credit Officer
Status: Exempt, Full-Time
Hours: Varies
Location: Anchorage
Job Duties/Functions:
The Credit Officer position is responsible for providing support to the Senior Credit Officer in management of the Credit Administration Department. Responsibilities of this position include management of the Special Credits Officers, loan quality risk grading analysis, problem loan review, and loan policy review. This position will also provide loan portfolio management support to the Bank by actively participating in the weekly Loan Quality Assurance (LQA) Group’s review of new, renewal and modification credit requests prior to submission to Loan Committee, and may include other duties as assigned by the Senior Credit Officer.
Job Qualifications:
- Bachelor’s degree in Business with a minor in Finance or Accounting, or equivalent combination of coursework and work experience.
- Eight years of credit experience with credit approval responsibilities as a commercial lender to include three years of experience in troubled debt/loan workout/restructuring and two years of management experience from a Bank with assets in the $500 million plus range.
- Exposure to multiple lending business lines is required with experience in handling more complex transactions.
- Good inter-personal skills are required to deal with individuals, loan officers with various skill sets, credit staff, customers and auditors.
- Ability to analyze large amounts of data through the use of software and spreadsheets to report on loan portfolio concentrations and risk exposure.
- Able to prioritize work, work independently and communicate effectively with employees, management, directors and customers.
- Knowledge of banking regulations and portfolio management processes.
- Ability to work independently or as a team member and make analytical decisions.
Executive Administrative Specialist
Status: Non-Exempt, Full-Time
Hours: Variable; Monday- Friday, 8:00 am to 5:00 pm
Location: Anchorage
Job Duties/Functions:
The Executive Administrative Specialist position performs administrative support to all executive officer staff, works closely with the Board of Directors, Committee Members and senior management on all related activities and meetings. This position also provides assistance to management in the preparation of regulatory and other business filings and corporate documents. In addition, this position performs general office, telephone, and reception responsibilities involving frequent internal and external customer contact, maintains department supply inventory, processes notary publics paperwork, signing authority requests, and the department’s imaging process. This position processes travel requests of executive officers, assists with meeting preparations and special projects, and serves as the back-up to the Executive Secretary and Assistant Corporate Secretary.
Job Qualifications:
- High School Diploma or equivalent and three years of related work experience required. Executive office or comparable environment preferred.
- High degree of confidentiality required.
- Professional appearance and demeanor. Communicate clearly and tactfully with customers, visitors and vendors, as well as with employees at all levels of management, including members of the Board of Directors.
- Ability to draft business letters, staff memos, answer phones, and greet people in a friendly, but professional manner.
- Must be a motivated self-starter who can independently prioritize and organize own work flow and work independently with minimal supervision.
- Must be well organized to focus on multiple priorities at the same time and work in a fast-paced environment that requires attention to detail and accuracy.
- Must be able to conduct training for others as needed in a clear and understandable manner.
- Intermediate to advanced level of skill in Microsoft Outlook, Word and Excel. Some skills in the Microsoft Access and PowerPoint programs preferred. Ability to learn and adapt skills with other software and computer technology as needed. Knowledge of standard office equipment to include: telephone, copier, fax, scanner, typewriter, calculator. Type a minimum of 50 wpm with accuracy.Able to access lower file cabinets and lift 30 pounds. Able to sit for extended periods of time. Visual, speaking and auditory abilities required.
Lead Auditor
Status: Exempt, Full-Time
Hours: Varies, Monday through Friday
Location: Anchorage
Job Duties/Functions:
The Lead Auditor position is a professional position that assist audit team members with objective, systematic assessments of the bank’s internal control environment, operating efficiency and compliance efforts.
Job Qualifications:
- This position requires a bachelor’s degree in Business with an emphasis in Internal Audit, Management, Accounting, Finance or Economics and a minimum of two audit, management, accounting, or financial institution experience required. An equivalent combination of education and experience may be substituted.
- Certification or progress towards certification as a Certified Internal Auditor (CIA), Certified Financial Services Auditor (CFSA), Certified Bank Auditor (CBA), or Certified Public Accountant (CPA) required.
Loan Administrative Assistant II or III
Status: Non-Exempt, Full-Time
Hours: Monday through Friday, 8:00 am to 5:00 pm
Location: Anchorage
Job Duties/Functions:
Loan Administrative Assistant II: provide administrative support in the production and management of loans. Review loan documents for accuracy and adherence to loan policy and procedure. Set up and maintain credit files. Assist in the development of loan authorization to include input of information into various software programs for analyzing financial statements, loan pricing evaluation and loan risk rating analysis. Request and review documents related to securing collateral position and resolve exception items. Schedule loan closing, review documents with borrower, obtain signatures and disburse loan proceeds. Perform data entry functions on Core system to include financial transactions, setting up new borrower records, updating existing records and input of data for tickler and tracking systems. Respond to routine loan and deposit customer service requests and elevating issues when necessary. Perform loan receptionist duties when requested and assist in the training of new Loan Assistants.
Loan Administrative Assistant III: in addition to the above duties this position will develop loan authorization to include narrative, financial analysis and risk analysis.
Job Qualifications:
The Loan Administrative Assistant positions require a high school diploma or equivalent. In addition, the Loan Administrative Assistant III position requires two years post-secondary education. Equivalent years of related work experience may be substituted for post-secondary education. Work experience includes:
- Loan Administrative Assistant II
- Internal Applicants: Two years of general office, customer service or financial institution experience to include six months of Loan Assistant I responsibilities and job performance exceeding expectations.
- External Applications: Two years of general office, customer service or financial institution experience to include one year of Loan Assistant I responsibilities.
- Loan Administrative Assistant III
- Internal Applicants: Four years of general office, customer service or financial institution experience to include two years of Loan Assistant II responsibilities and job performance exceeding expectations.
- External Applications: Four years of general office, customer service or financial institution experience to include two years of Loan Assistant II responsibilities.
Staff Auditor
Status: Non-Exempt, Full-Time
Hours: Varies, Monday through Friday
Location: Anchorage
Job Duties/Functions:
The Staff Auditor position is a professional positions that assists audit team members with objective, systematic assessments of the bank’s internal control environment, operating efficiency and compliance efforts. This is an entry level position.
Job Qualifications:
- This position requires a bachelor’s degree or progress towards a bachelor’s degree and six months of audit, management, accounting or financial institution experience. A minimum of two years related work or financial institution experience may be substituted for a degree.
- Must hold certification or willingness to pursue certification as a Certified Internal Auditor (CIA), Certified Financial Services Auditor (CFSA), Certified Bank Auditor (CBA), Certified Information Systems Auditor (CISA), or Certified Public Accountant (CPA) required.
Systems Engineer
Status: Exempt, Full-Time
Hours: Varies
Location: Anchorage
Job Duties/Functions:
The Systems Engineer’s primary duty is to design and implement mission-critical systems directly related to the Bank's overall business operations, including but is not limited to using advanced systems analysis techniques and procedures, negotiating with vendors, consulting with end-users to determine system functional specifications, and the design, development, implementation, documentation, testing, analysis, reporting, securing and oversight of mission-critical enterprise systems. This position frequently liaises with others to design technology solutions to address business challenges. This position is expected to formulate, implement, and enforce technology-related policies that affect the security and integrity of Bank data. This position will devise, set timelines for, and execute major technology-related projects that affect the Bank's business operations. This position will frequently triage, investigate, and resolve significant technology matters on behalf of the Bank's management, and as such will need to exercise great discretion and confidentiality. This position will frequently advise and provide expert counsel on technology matters to the Bank's employees, management, and customers.
Job Qualifications:
- Bachelor’s degree in a Computer Science related field from an accredited institution of higher learning. Cisco Certified Network Professional certification and Microsoft Certified Systems Engineer certification desired. Education can be substituted with four years commensurate experience designing, implementing, and supporting enterprise information technology infrastructure
- Minimum of three years designing, implementing and supporting enterprise information technology infrastructure.
- Extremely high levels of analytical problem-solving and organizational skills are a must for this position.
- Excellent written and verbal communication skills
- Capable of independently resolving frequent customer issues and complaints.
- Visual, speaking and auditory abilities required.
- Must be available for on-call and emergency response twenty-four hours a day.
Teller I, II, or Lead Teller
Status: Non-Exempt, Part-Time
Hours: Varies, Monday - Saturday
Location: Anchorage and Wasilla
Job Duties/Functions:
This position acts as the customers first point of contact with the Bank in most cases. Most importantly, this position will actively and creatively promote and support Northrim’s Customer First Service philosophy by taking personal initiative and being a positive example and role model for others in the bank. Tellers complete a variety of tasks and transactions related to bank services, product sales and customer accounts in a fast-paced, high-volume and face-to-face environment. This position will recognize the opportunities to assist customers with their ongoing financial needs and make effective referrals. Tellers will accurately and efficiently process routine and complex over-the-counter transactions with little or no assistance. In addition, a Teller II will assist other branch employees with their customer transactions and interactions as needed. A Lead Teller must independently resolve customer complaints with little assistance and will also conduct on-the-job training for employees, open or update accounts and will have designated branch authorities.
Job Qualifications:
- The Teller I position requires a high school diploma or equivalent and six months of customer service, cash handling or sales experience.
- The Teller II position requires a high school diploma or equivalent and one year of experience to include six months customer service, cash handling or sales experience and six months teller and/or new accounts experience. Six months of financial institution experience may be substituted for the required six months of teller experience.
- The Lead Teller position requires a high school diploma or equivalent and two years of experience to include six months customer service, cash handling or sales experience and one and a half years of teller and/or new account experience.
