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Frequently Asked Questions

Why are you replacing my existing debit card with a MasterCard® debit card?

We’ve partnered with MasterCard® to serve you better. Your replacement debit card will allow us to provide you with uninterrupted service as we work with MasterCard® to enhance the benefits and services available to you as a valued Northrim Bank customer.

Will my checking account change?

No. Your checking account will not change or be interrupted in any way.

Will my PIN remain the same?

Yes, for your convenience your PIN will remain the same.

Can I still get cash at ATMs?

Yes. Use your debit card to get cash at over a million ATMs around the world that display the MasterCard,® Maestro,® or Cirrus® acceptance marks. You can also use your card to make deposits and transfers at all of our ATMs throughout the U.S.

Where can I use my new debit card?

Your new debit card offers acceptance for purchases at millions of places where MasterCard® Debit is accepted, including restaurants, gas stations, doctors’ offices, department stores, home improvement stores, online merchants, and more.

Will my old debit card still be good to use?

Your old debit card will work for a limited period of time or until you activate your new card. Make sure to call the toll-free number on the activation sticker on the front of your card to activate your new card. Once you have activated your new card, you can cut up your old card and throw it away.

What should I do about charges automatically billed to my old debit card?

You must provide your new debit card number to companies (like online service providers, newspapers, or phone companies) that automatically bill your card.

What about my Northrim Bank Visa® Credit Card?

There will be no change to Northrim Bank credit cards. Our credit cards will remain with Visa®, while our debit cards will be converted to MasterCard®.

So what do I do now?

Watch for your new Northrim Bank Debit MasterCard® to arrive in the mail in early March. Then activate your new card, and begin using it wherever Debit MasterCard® is accepted. It’s that easy!

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