Mortgage Postcard Scam
We have been made aware of a postcard scam asking customers to call a number about a time-sensitive matter about their mortgage. This postcard did not come from Northrim Bank, we would never send customers a postcard requesting customers call us regarding their mortgage. In some instances, there is a small disclaimer in the bottom right corner indicating the information was provided by LeadPros and the sender is “not affiliated with, sponsored by, and loan information not provided by Northrim Bk.”
At Northrim, we are committed to protecting our customers’ personal information. We do not sell or otherwise distribute customers’ information to non-affiliate third parties. However, some information about mortgages, regardless of which lender a consumer works with, is public record. That is how LeadPros may have obtained Northrim customers' contact information.
We advise our customers NOT call the number listed. The best thing to do is discard the postcard however you would any other junk mail you receive.