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Your security is our top priority. We pride ourselves on taking every measure to protect your information and ensure your security – whether you’re doing business with us online, by phone or in one of our branches.
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Learn about the steps we take to protect you – and what you can do to protect yourself and your business.
Financial emergency preparedness
Public health emergencies, natural disasters and other crises can catch us off guard, disrupting our day-to-day activities — including banking. Taking a few steps now to prepare for an emergency can help prevent hardship when disaster strikes. We've prepared a special Financial Emergency Preparedness Checklist for individuals and businesses that includes vital information to help give you peace of mind at a time when your needs may be greatest.
Click here to get our Financial Emergency Preparedness Checklist.
Learn about current scams, frauds and security breaches so you can take steps to protect yourself.
Fraud and identity theft
Understanding the different ways fraudsters attempt to victimize people via cyber threats will help you avoid becoming a victim.
Your privacy always comes first. Understand how we use your information and the options for limiting the sharing of your information.
How we protect you
We value your business and the trust you have placed in us, and employ a variety of tools, techniques and processes to help protect you.
Your safety and security is our number one priority. Learn best practices to help guard against unauthorized use of your account and protect your identity.
If you believe you have experienced fraud or your personal information has been compromised, contact us immediately.
Safe online banking is important to you – and us. That’s why we developed this program to protect you and your money against online fraud and losses.
Protect your business
You've worked hard to build your business, and at Northrim we're committed to providing you with the tools and safeguards needed to protect it.
If you don’t want to hear from our affiliates, just let us know.
Learn about current scams, frauds and security breaches so you can take steps to protect yourself.
Email Compromise Schemes
Aug. 28, 2020
Business Email Compromise/ Email Account Compromise (BEC/EAC) is a sophisticated scam that targets both businesses and individuals who perform legitimate transfer-of-funds requests. Transfer-of-funds requests can be initiated via Automated Clearing House (ACH) origination or wire transfer services. The scam is frequently carried out when a cyber-criminal compromises a legitimate email account through social engineering or computer intrusion to conduct unauthorized transfers of funds. Typical examples could be change of wire instructions for a real estate transaction or spoofed emails appearing to be from employees requesting a change to their direct deposit account.
Suggestions for protection:
What to do if you are a victim:
If funds are transferred to a fraudulent account, it is important to act quickly:
People Pay Text Message Scam
March 28, 2020
Northrim has received reports of customers receiving text messages from “Northrim Bank Fraud Alert” asking customers if they had recently initiated a People Pay transaction. When customers respond with "No," the scammers follow up with a phone call requesting the login and password for the customer’s online banking account. This is a scam and is not a text from Northrim Bank. Do not respond if you receive a similar text, phone call or email message.
The Northrim Security Team reminds customers that Northrim will never initiate contact with customers asking for this type of information. Please call Northrim at 800-478-2265 if you suspect malicious activity or have any questions.
FDIC: Insured Bank Deposits are Safe; Beware of Potential Scams Using the Agency's Name
March 18, 2020
WASHINGTON — In light of recent developments related to the coronavirus, the Federal Deposit Insurance Corporation (FDIC) is reminding Americans that FDIC-insured banks remain the safest place to keep their money. The FDIC is also warning consumers of recent scams where imposters are pretending to be agency representatives to perpetrate fraudulent schemes.
Since 1933, no depositor has ever lost a penny of FDIC-insured funds. Today, the FDIC insures up to $250,000 per depositor per FDIC-insured bank. An FDIC-insured account is the safest place for consumers to keep their money. Learn more about deposit insurance here. Some banks may have adjusted hours or services in compliance with Centers for Disease Control guidance on social distancing. Customers’ deposits remain safe in these banks, as does customer access to their funds. Banks continue to offer ATM, mobile, or online banking services, and many continue to provide services via drive-through windows.
FDIC's Electronic Deposit Insurance Estimator (EDIE) is a tool that can help consumers determine deposit insurance coverage based on accounts they may already have with a bank or accounts they are considering opening. The agency recommends using EDIE for questions about FDIC deposit insurance coverage.
During these unprecedented times consumers may receive false information regarding the security of their deposits or their ability to access cash. The FDIC does not send unsolicited correspondence asking for money or sensitive personal information. The agency will never contact people asking for personal details, such as bank account information, credit and debit card numbers, Social Security numbers, or passwords.
Consumers may also be contacted by persons who claim to be employed by an agency, bank, or another entity. These scams may involve a variety of communication channels, including emails, phone calls, letters, text messages, faxes, and social media. Scammers might also ask for personal information such as bank account numbers, Social Security numbers, dates of birth, and other details that can be used to commit fraud or sell a person's identity. Consumers should not provide this information.
Additional resources for consumers include:
Consumers are also encouraged to contact the FDIC's Call Center at 1-877-ASK-FDIC (877-275-3342), Monday – Friday, 8 a.m. to 8 p.m. (ET), if they have any questions or believe they have been a victim of fraud or a scam.
We take the security of your accounts and confidential information very seriously and employ a variety of tools, techniques and processes to help protect you.
Northrim Bank uses the highest standards of encryption available to keep your sensitive information secure.
Strong sign-on requirements
Passwords must be at least six characters, and include a mix of letters, numbers or symbols.
Automatic log off
Northrim Online Banking automatically times out after 20 minutes of inactivity, logging the user out of their session.
Enhanced login security
We use enhanced login security with multifactor authentication as additional protection against fraud and identity theft.
We require one-time passcode retrieval before resetting forgotten login information.
Our employees are trained on our security policies and procedures and work diligently to protect the integrity of your information.
Users must enter a one-time passcode received on their phone when logging in to Online Banking from an unrecognized computer or mobile device.
Bad password lockout
We automatically lock out users after three bad password attempts. An email will be sent to the email address on file, notifying the user of the lockout.
Keeping your financial and personal information secure and confidential is our top priority, and we know how important safe online banking and personal security are to you. That’s why we developed the Northrim Online Banking Security Guarantee – a program designed to protect you and your money against online fraud and losses.
We guarantee that you will be covered 100% against any unauthorized transactions through our Online Banking service when you comply with your responsibilities outlined below.
To benefit from Northrim’s Online Banking Security Guarantee, you must:
Other Terms and Conditions
The Northrim Online Banking Security Guarantee applies to Personal Online Banking customers only.
This Online Banking Security Guarantee does not apply to:
All claims are subject to our investigation and verification. You must cooperate with our claims representatives and comply with our requests and procedures during the processing of your claim.
This guarantee supplements the terms of your Northrim Online Banking and Online Bill Pay agreement.
Understanding the different ways in which fraudsters attempt to victimize people via cyber threats will help you avoid becoming a victim. Stay informed on the latest fraud threats.
As internet fraud is on the rise, be sure you always practice safe web browsing techniques, and be cautious about offers received online and through email. If you believe you are a victim of fraud or the recipient of suspicious communication, please contact our Call Center immediately and visit our fraud reporting information.
Your safety and security is our number one priority. Below are best practices to help guard against unauthorized use of your account and protect your identity.
Computers, Mobile Devices and Email
Consider signing up for a credit monitoring service that notifies you when changes are posted to your credit report. This is one of the fastest ways to find out if someone has opened new accounts in your name.
To learn more about online security visit:
You've worked hard to build your business, and at Northrim we're committed to providing you with the tools and safeguards needed to protect it. Staying alert is the best way to help protect your business from information theft and payment fraud. We recommend taking the following steps to protect your business.
Online Banking & User Security
Computer and Email Security
More business protection tips can be found at the National Cyber Security Alliance's Stay Safe Online Business Center.
If you believe you have experienced fraud or your personal information has been compromised, please contact:
The Federal Trade Commission (FTC) also investigates consumer fraud through the Bureau of Consumer Protection. You can forward unsolicited commercial email (spam), including phishing messages, directly to the FTC at firstname.lastname@example.org.
Call Us: 907-562-0062 or 800-478-2265
Routing Number: 125200934
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